Interpretations & Definitions.

For the purpose of this policy VIETEN EQUINE IMAGES will be referred to as the „company “, „we“, „us“ or „our“. www.vietenequineimages.com will be referred to as the „website" and you as the purchaser will be referred to as the „purchaser“ and any person who accesses the website purchaser or not will be referred to as „you“.

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General.

We will only use the information you tell us to help facilitate the purchase of a print/product or provide our photography services to you, we will not harass you with marketing emails and any we do send will have the option to unsubscribe on them. None of your data will be shared unless we are legally obliged to do so or it is part of the payment process. We also use Google analytics to help find out if our advertising is working but this is anonymous. If you have any questions about this privacy policy please contact us.

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Specifically.

This privacy policy sets out how VIETEN EQUINE IMAGES uses and protects any information that you provide. Please read this privacy policy carefully before using this website. By using the website you indicate your consent to the use of your personal information as described in this privacy policy.

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We are committed to ensuring that your privacy is protected and abide by our responsibilities under the Data Protection Act. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy policy.

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

 

What we collect and store.

While you visit our website, we may collect the following information:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
   

We will also use cookies to keep track of basket contents while you’re browsing the website.

• your name

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to your photo shoot or purchase from our print shop
   

We collect information about you during the checkout process on our shop.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:

• Send you information about your account and order

• Respond to your requests, including refunds and complaints

• Process payments and prevent fraud

• Set up your account for our store

• Comply with any legal obligations we have, such as calculating taxes

• Improve our shop offerings

• Send you marketing messages, if you choose to receive them

• To periodically send promotional emails about events, offers or other information which we think you may find interesting using the email address which you have provided.

• Internal record keeping.
   

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. You are free to change your mind. If you do not wish to receive further e-mails, you will always find an ‘unsubscribe’ link at the end of all emails. Alternatively please contact us.

 

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Who has access.

Elisabeth Vieten as the company has access to the information you provide.

 

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What we share with others.

Payments.

We accept payments through PayPal and Credit / Debit Card. When processing payments, some of your data will be passed to PayPal or our relevant bank, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy or HSBC Privacy Policy for more details.

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Security.

We have implemented technologies and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as appropriate as new technologies become available.

 

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Cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. We will not sell, distribute or lease your personal information to third parties unless WE have your permission or are required by law to do so.
 

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Access.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to The Data Controller, Elisabeth Vieten, 19 Roscoe Crescent, Weston Point, WA7 4ES.
 

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

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